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Whether you are on the road traveling, or experiencing a hospital stay, there’s nothing you want more than a good night’s rest when you are away from home. From bath towels to bed sheets, people have high expectations for the quality of linen. Guest and patient satisfaction is the number one priority for any hotel, motel or hospital, so it is vital that your linen program produce a comforting experience by keeping high-quality sheets and towels soft and spot-free. 

HOSPITALITY

People enjoy staying somewhere leisurely when they travel. They will remember the way you made them feel as they walked through the door, what the view was like from their room and how comfortable they felt spending time at your hotel. Plush pillows, breathable bed linens and soft, oversized bath towels are the top room amenities that matter most to hotel guests (Trivago Business Blog, 2019). After all, sleeping in a comfortable bed after a hot shower is a wonderful way to end an eventful day. Choosing a partner that will help you achieve this effect is crucial to increasing guest satisfaction and the likelihood of a return visit. 

HEALTHCARE

Proper chemical and procedure guidelines ensure healthcare facilities maintain a high-standard of hygiene, operational safety and meet local and federal health code regulations. This is imperative in situations where patients are kept in isolation and it is necessary to avoid the spread of infectious diseases. A strategic combination of detergent and water temperature (160° F/72°C) minimizes the risk of cross-contamination. Couple an effective laundry program with hospital-grade disinfectants and patient rooms are now comfortable and clean. 

STATE SOLUTIONS

Rewashing stained linens is the most common cause of the breakdown of linen fibers. Effective stain treatment will prolong linen life and reduce costs associated with rewashing and replacing worn linens. State’s Spot Treatment Kit eliminates a wide variety of stains commonly found in commercial laundry including dirt and clay, oils, grease, makeup, medicine, blood and other biological stains.  This cost-saving bundle offers multiple treatments that were designed to lift stubborn soils on a variety of fabrics and can be conveniently stored using a State® Quart Rack in your laundry department. Your local representative will handle the installation of equipment and bilingual instructional wallcharts as well as staff training to ensure your facility is using the right formulas.

Great laundry programs don’t just clean and preserve linens, they reduce waste and minimize operational costs. State offers multiple dispenser options that provide precision dosing and a lock-out feature to prevent costly waste. Our laundry catalog of detergents, spotters, brighteners and softeners yield excellent results in both top load and front load washers. State prioritizes customer safety and our products are formulated for facilities with strict chemical restrictions.

WANT TO KNOW MORE?

If you would like a quote on any of our laundry solutions to help increase guest satisfaction in your facility, call (866) 727-5477 to be put in touch with your local representative. 

SOURCES:

Room Amenities That Matter Most to Your Hotel Guests. (2019, May 10). Retrieved June 18, 2019, from https://businessblog.trivago.com/room-amenities-hotel-guests-want/